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Are You Becoming A Cave Dweller?

Tcave in rocks Are You Becoming A Cave Dweller?he cave dweller syndrome may be impacting your ability to connect, communicate and socialize. A CEO may have cave dweller syndrome. This is when the CEO has the hidden corner office and rarely comes out to interact with fellow employees. A large publicly traded company CEO may have access to a limo, a protection team and a private jet. Not much interaction going on here with the “regular folks”.

The CEO might answer, “Do you know how many meetings I attend?” … “Okay and how many people there challenge you or in reality bobble head yes to everything you say. This is not interacting. It is closer to dictating.”

A founder of a start up may spend hours or even days locked up working on the idea, the concept, the rollout and easily loses track of time. Often the human interaction in person with other people may fall by the wayside. As cave dweller syndrome sets in there is limited feedback or interaction from the outside world.

The entrepreneur busy running their own business may have cave dweller syndrome. They may find themselves squirreled away for hours on end working on their business and not interacting, not networking, not socializing with other people other than their family and often not doing this too well (a topic to discuss in another article).

Recently in speaking with one of the under thirty generation about daily habits, work and productivity, the topic of staying in touch with the news and current events came up.

Basically the entire idea of staying in touch with what is going on in the world and current news is considered ‘clutter’ of the mind. If a topic of interest happens to come over on twitter or on facebook and the item appears to be of interest, well then it is looked up online. Maybe one or a few newsfeeds are subscribed to or not.

What do you think about this behavior? Would you consider this to be higher productivity and a clear mind to get work done more effectively or another cave dweller syndrome participant?

Here are a few suggestions which will not greatly interrupt the established routine and may actually pull someone out of the cave dweller syndrome.

First – join a round table or a mastermind group. The CEO might participate in an Executive Mastermind Group. Confidentiality is primary and best practices and advice are openly shared. Similar to groups run by me.

Second – work with an Executive Coach, trusted advisor, a person from the outside who is there for you and only for you. Study after study reflect the great performance improvement and impact of working with an Executive Coach. The ICF certification held by me is attained by less than 5% of coaches.

Third – network like your life depends upon it. NSN – Never Stop Networking. Start by approaching this by thinking – “how may I add value to others?”

Want some guidance on networking listen to my networking audio – click here to download my Ninja Networking Secrets audio and be sure to follow me on Facebook.

Mitch Tublin is an advanced certified executive and personal coach, a business consultant and professional speaker who resides in Stamford, CT.

 

Do You Need to Shake It Up?

shake it up Do You Need to Shake It Up?There are issues which present themselves all the time in all business types and sizes. It does not make one bit of difference if you are a large publicly traded company, a medium sized company, a small retailer or a solo-preneur in a service based business.

Here are a few examples of issues that arise:

  • Complacency and doing either the same thing over and over again and expecting different results
  • Taking your customers and clients for granted
  • Trying to do too much and then not providing excellence in any one single thing

What is the action taken when these issues arise makes the difference, like what happened between Best Buy and Radio Shack. Another example is McDonald’s.

McDonald’s, The Golden Arches, an Internationally recognized brand in the fast food category. When McDonald’s opened a store on the Champes Elyses in Paris, France you would have thought the French felt Americans were going to poison their entire country’s food chain! In the last few years McDonald’s reported this one store to be one of the top stores in their International System!

McDonald’s used to be known for good burgers, served fast and top customer service. (Let’s not get caught up in our view of the fast food industry.)

Here is what is happening today.

McDonald’s has a bloated menu. Some items off of the long and confusing menu take up to seven minutes to deliver to the counter. This is a death sentence in the fast food industry. Jim Cramer on CNBC stated he thinks the menu at McDonald’s now is so complex he is fairly certain you need to be a Rhodes Scholar to work the register.  Compare that to Chipotle Mexican Grill where food ordered is typically on the counter in under 90 seconds.

McDonald’s has lost their way. They have moved off track from their roots.

Is there any similarity in this example to a business you know?

What does McDonald’s need to do?

Culture – Food Sourcing – Service

McDonald’s must focus on only three things. Be excellent at these three things every day.

Culture – cut through the bloated layers of management and slice out any layers and silos which are protecting their turf and not producing positively to these three areas. Visit every single location with this message – the food must taste great, be delivered quickly to the counter and with a smile. Create a McDonald’s culture within the company and stores where Culture – Food Sourcing – Service are top of mind and behavior.

Food Sourcing – no one wants to eat a cardboard burger slathered with special sauce on a cotton ball bun. Really look at where the food is being sourced from and the make up of every single menu item. Where is it possible to source food locally? Taste test in the market place extensively. Cut the menu down drastically. This should not take years to do.

Service – dancing with random customers is not the type of service fast food customers want, need or expect at a fast food location. This is not an Arthur Murray Dance Studio. Go back to basics. Welcome each person with a smile. Mom or Dad might be paying right now. Don’t ignore Junior as he may be one of your best customers in the future. Smile as you take the order and repeat everything for confirmation. When the food is delivered ask if they want or need anything else for the third time. Smile and say “Enjoy your meal!”

A huge business like McDonald’s reels back in to focus using three specific actions. They do this and their brand and their business will turnaround.

Where in your business are there three specific actions to focus on and be excellent in?

Mitch Tublin is a business consultant, executive coach and professional speaker on leadership and communications based in Stamford, CT.

Your Ticket To Wealth

ticket-to-wealth

Your ticket to wealth we are told, through a good amount of marketing, is to purchase a lottery ticket. “You have to be in it to win it!” “The Jackpot is now up to a Gazillion Dollars!” “You Gotta Play, to Win Today!” Okay well let’s not get bogged down into a discussion about gambling, […]

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What is The First Action For a New Business Owner?

What is The First Action For a New Business Owner?

The first action a new business owner takes might be the single most important decision they make toward their business success. In fact, when reformulating or re-branding their business, the first action may be very similar to the first action they took when first starting out. It is assumed you know what your product or […]

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I Am So Busy! How About You?

so-busy

A person we know makes eye contact with us as we are passing each other walking in the street to an appointment. “Hey, how are you?“ “Great! Really busy! You?” “Yeah, me too! Busy, busy.” “Nice to see you.” “Yes, same. We should plan to get together – two couples – one day soon.” “Yeah, […]

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Three Winning Moves For You In The New Year

three-winning-moves

By now everyone has given up on their New Year’s Resolutions and if not we all will within the next week or two – Guaranteed! With no real motivation and accountability changing habits and behavior are virtually impossible. Allow me to offer an idea for you. Take on my suggestions for the New Year instead of making […]

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