Who Is The Most Valuable Group In Any Company?

Who Is The Most Valuable Group In Any Company?The other evening at a small networking event a few of us met some people who were at the same venue yet not in our networking group. Of course, since this was all about connecting and networking, we had them join our little group and engaged in conversation with them and welcomed them into our fold.

One of the people went to great lengths to explain to me after hearing about my work as a speaker, trainer and coach with a main focus on leadership, effective communication and emotional intelligence in the workplace, why Human Resources (HR) is the most valuable part of any company and severely under rated in their function. Yes, you heard that right – the most valuable part of any company.

Right now, stop and take a moment to comment in the comment section – what is the most valuable group in your company – where you work?

The week before I was at Baltusrol Golf Club – yes that Baltusrol, which by the way is a gem of a golf course and full of history! I was in conversation with one of the golfers in our foursome about my work of adding value to individuals, teams, divisions and entire companies by introducing cultural change, values based leadership and more. He is a very senior lawyer at a Fortune 100 company.

During our discussion he mentioned how HR almost raises their own level of importance by introducing a variety of measurements and evaluation and processes which really restricts people who run groups inside the company from being leaders and bringing in outside speakers and trainers with fresh thinking and outside view points. He has witnessed over the last decade and more how HR has forced themselves into much more than necessary to the point where they have raised their level of importance without really adding any tangible value. Yes, you heard that right – they have raised their level of importance without really adding any tangible value.

Now here is the thing – HR has a function – and full disclosure – HR is critical to me and my business as often it is the HR group which places me on their list of coaches to select from or retain as their Executive Coach for the company and brings me in to conduct training and workshops on Effective Personal Leadership, Effective Personal Productivity and much, much more.

If you have not done so already, please go to the comments area and note – what is the most valuable group in your company – where you work?

Here is the answer to the question – Who Is The Most Valuable Group In Any Company?

The Group Of People Who Are Working At The Company! 

The People Who Work At The Company are the MOST VALUABLE GROUP!

Everyone must be on the same team! No one group should attempt to be known as the most important group in the company. It is a team effort. This is why CULTURE MATTERS. Everyone must understand and recognize from the most senior levels in the company to the most entry level person in the company every single person contributes to the success or failure of the business in some way.

Mitch Tublin is an advanced certified executive coach, trainer and speaker based in Stamford, CT.

***Are you seeking a speaker for an upcoming event or company function?
***Would you like to have a one to two hour leadership gap discovery session with your leadership team?
***Does your team need one on one executive coaching to bring each person to the next level in their interpersonal communications, personal productivity or presentation skills?

Contact Mitch Tublin and let’s make it HAPPEN!

You Cannot Control Everything

You Cannot Control Everything“It’s not like I let people do things for me, so I guess you can call me a control freak, or you can call me passionate.” ~Courteney Cox  

In our lives we cannot control everything. Those who try to control everything around them will ultimately live a miserable life. Imagine in your own personal life if you were able to control every single thing. What would that list look like against the reality list of how everything actually works? Why not list this out right now? Try something like this:

IN MY LIFE I WANT TO CONTROL:         

1.

2.

3.

IN REALITY IT WORKS LIKE THIS:

1.

2.

3.

The key now is to own this list. Be okay with not being able to control each of these items in the reality column. Look over the items you want to control and determine if this really must be the case?

How about our lives in the business world? What if we were going to be able to control everything. What would be on this list now after comparing it to the original list? Would anyone else continue to work with you? 

IN MY BUSINESS (OR CAREER) I NEED TO CONTROL:

1.

2.

3.

 

IN REALITY THESE ITEMS ARE NOT UNDER MY CONTROL:

1.

2.

3. 

In the business world how much of a problem are the items not under your control? 

“Why worry about things you can’t control when you can keep yourself busy controlling the things that depend on you?” ~Unknown

This is especially dangerous behavior for an entrepreneur or anyone in a start up company. In a perfect scenario each person has their area(s) of expertise and they need to be given enough freedom to complete their mission.

If you are an entrepreneur or working in a start-up company try filling in this list:

TODAY I AM ABLE TO CONTROL:

1.

2.

3.

I AM OKAY WITH NOT BEING ABLE TO CONTROL:

1.

2.

3. 

Is it productive to be a total control freak at work? Is it okay in the business to share ownership across various people? 

“Steve Jobs had his critics. Some saw him as an egomaniac, and others, as a control freak.” ~Kevin O’Leary

For us to stand a chance don’t we have to be comfortable with ourselves and our own beliefs. The flip side of that is to listen to what others have to say as anyone of us would be able to fall back into the ‘control this’ model. 

Are you ready to start working with a coach? Contact Mitch here.

Mitch Tublin is an advanced certified executive and personal coach who resides in Stamford, CT.

 

And The Survey Says…

survey-for-businessHow do you respond when asked to fill out a survey?

Do you feel and respond differently to a survey emailed to you?

Do you feel and respond in another way to a survey sent online which offers some type of gift if you fill it out and submit it?

Do you feel most comfortable and responsive when you speak with a person either over the phone or in person to a few questions?

Place your responses right in the comments section for this article.

THINK – – –

Would any of your answers change if you know the owner of the company and they asked you to respond as a favor to obtain feedback?

How does a business – a business owner – anyone providing a product or service – find out answers to become a better business when most people will not answer a few questions or give their feedback unless they have a real gripe or concern about something?

For many years grocery stores have welcomed sample tables in their locations where a company may set up a product table, offer free samples to taste or try out and obtain instant feedback. This is an excellent way for the lotions and potions business owners to obtain instant feedback and word of mouth sales. In a similar way a food product or a new version of a well known brand changing some of the flavors or introducing a new flavor would be able to obtain quick feedback.

What would you suggest for a business in a service oriented field? How would they obtain quick and reliable responses to help them become a better business?

Here are three methods which work for many business owners in service based businesses –

  1. Upon engagement ask, give or send a form and request your client fill it out immediately about the initial engagement process. This does a few things. First you have established that you really do care about what they think about your business. Second is they are now creating a habit of filling out your brief questions and returning the responses to your office.
  2. Part way through the engagement with your client – follow step one except now you would be asking about more than the initial engagement process.
  3. Upon completing a certain period of time working with your client – ask them if they would be open to responding to a few questions about your business? The goal you would explain is to always be aware of how each client feels about their business and to keep your business fresh and in touch with their customers.

Try out one of these three methods or maybe all three and see how they work out for you in your business. Otherwise how will you know?

Need help with creating the right questions and/or how to implement the changes necessary once the surveys are all returned and reviewed? Contact Mitch Tublin here.

Mitch Tublin is an advanced certified coach, trainer and speaker based in Stamford, CT.

A Success Model To Think About

soul-cycle

Source: https://www.flickr.com/photos/thenickster/

This article is about a success model to think about. Take the aspects of the story which you feel translate to your business. Believe me there is something in here for everyone.

Have you heard of SoulCycle? These are branded spinning studios where everything is about soul. You can learn more about them here.

First consider the sleek and clean look – white walls, their branded yellow colors on the bikes and other aspects of the studio. Of course the instructors wear black – more or less!

Oh and they are not instructors – they are rock star instructors who guide the riders. The wording does not call the locations spinning studios, instead – indoor cycling reinvented.

Let me stop here for one moment. Right now you should understand this is no fly by night business. This has been going on for over ten years and the following and demand is increasing not decreasing. Branding is well thought out across the board.

There are a number of class types which are all named Soul something and there is a description. A good amount of space and wording goes into great detail about how to purchase, reserve, wait list, cancel, switch and when traveling book at another location.

An offer is available for a 101 for those who wish to try it out.

Allow me to stop here for a moment. What is happening here is SoulCycle has in essence created their own language and culture. They have intentionally built this in order to form a community. In fact on their web site they have a place for their community to share and hang out. Peer pressure will keep people coming to workout. A community will bring people together for fun, support and a place to feel wanted.

Create relationships with people. Think marketing, branding, environment and culture.

The pricing is displayed right on the web site. The model utilized is buy a series of class units and the more you purchase the lower the cost is to you per class. A time limit is placed with each option. This is the reason a great amount of detail is given to how to reserve a bike, how to wait list, how to cancel and more. The 101 is a low cost item to allow a newbie to sample the goods. Consider for a moment how this type of pricing structure might fit into your business model. There isn’t any small type or hidden secrets. Everything is out in the open and described in great detail.

In summary, take a look at your business model, read through these examples again, see where a few changes in your branding, marketing and community building might make all the difference in the soul of your business. Would you like to have some help with it?

Contact Mitch Here

Mitch Tublin is a business consultant, coach, trainer and speaker who is based in Stamford, CT.

What Are Your Highest Payoff Activities?

What Are Your Highest Payoff Activities?What are your highest payoff activities? Sad to say for many people it may be easier to answer this question: What are your lowest payoff activities?

Either one – it is your choice – take a few minutes and write down – yes write like with a pen – your answers. Start out with three for each question. Feel free to return later to add in more onto your list. Want to see the value? Once you complete these go right to the bottom of this article where noted.

My Highest Payoff Activities Are: 

  1. _______________________________________
  2. _______________________________________
  3. _______________________________________

My Lowest Payoff Activities Are: 

  1. _______________________________________
  2. _______________________________________
  3. _______________________________________

 

Now that you have this information here is what you need to – no correct that – MUST DO! Schedule to spend more time on your high payoff activities. Schedule, hire in or eliminate your time spent on low payoff activities. No two people are going to be alike. There will be a few common threads.

Typically a high payoff activity will be in one of your main areas of focus. For your business this may mean sales calls, closing the sale, delivery of your product or service and accepting payment. In your personal life this may mean a date with your spouse each week on date night. Keeping your relationship alive and thriving. In your spiritual or faith area this may mean attending church or leading a bible study class or both. In your community maybe you volunteer serving meals in a shelter a few hours a week or a month. These may be high payoff activities for someone.

For the low payoff activities it is easiest to spend a week or two writing down how you are spending every fifteen minutes from the time you wake up until the time you go to bed. You may find the amount of time spent in front of the TV to be on the top of your list. The amount of time on the internet without a purpose or a plan may be a close one to the TV depending upon your age. Include time on social media and this includes utilizing your smart phone and this will easily come into first place. There is nothing wrong with spending time on Facebook, Twitter, Instagram and other social media as long as there is a reason, a purpose and a plan. Otherwise schedule to limit the amount of time you are willing to spend in this arena. Three hours goes by very quickly and these hours never come back.

***RIGHT HERE***

Now calculate the value of your time! Every hour you are spending in the low payoff activities is like you are robbing yourself! Do you fully understand? Go back now and read the article if you skipped that part.

Mitch Tublin is an advanced, certified coach, business consultant and speaker based in Stamford, CT.

Would you ready to work with Mitch to identify your high payoff and low payoff activities and how to leverage yourself and manage your time more effectively CLICK HERE.

Even a Control Freak Cannot Control Everything

stressed-control-freak“It’s not like I let people do things for me, so I guess you can call me a control freak, or you can call me passionate.” ~Courteney Cox 

In our lives we cannot control everything. Those who try to control everything around them will ultimately live a miserable life. Imagine in your own personal life if you were able to control every single thing. What would that list look like against the reality list of how everything actually works? Why not list this out right now? Try something like this:

IN MY LIFE I WANT TO CONTROL:         

1.

2.

3.

IN REALITY IT WORKS LIKE THIS:

1.

2.

3.

The key now is to own this list. Be okay with not being able to control each of these items in the reality column. Look over the items you want to control and determine if this really must be the case?

How about our lives in the business world? What if we were going to be able to control everything. What would be on this list now after comparing it to the original list? Would anyone else continue to work with you? 

IN MY BUSINESS (OR CAREER) I NEED TO CONTROL:

1.

2.

3.

 

IN REALITY THESE ITEMS ARE NOT UNDER MY CONTROL:

1.

2.

3. 

In the business world how much of a problem are the items not under your control? 

“Why worry about things you can’t control when you can keep yourself busy controlling the things that depend on you?” ~Unknown

This is especially dangerous behavior for an entrepreneur or anyone in a start up company. In a perfect scenario each person has their area(s) of expertise and they need to be given enough freedom to complete their mission.

If you are an entrepreneur or working in a start-up company try filling in this list:

TODAY I AM ABLE TO CONTROL:

1.

2.

3.

I AM OKAY WITH NOT BEING ABLE TO CONTROL:

1.

2.

3. 

Is it productive to be a total control freak at work? Is it okay in the business to share ownership across various people? 

“Steve Jobs had his critics. Some saw him as an egomaniac, and others, as a control freak.” ~Kevin O’Leary

For us to stand a chance don’t we have to be comfortable with ourselves and our own beliefs. The flip side of that is to listen to what others have to say as anyone of us would be able to fall back into the ‘control this’ model. 

Mitch Tublin is an advanced certified executive and personal coach who resides in Stamford, CT.

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