You found the perfect frame for your photo. It was the frame you dreamed of finding. The plan was set as you already knew exactly where to hang this frame which would house the photos which you printed out from your digital camera. You bought a picture hook when you bought the frame. You have a hammer already to go. Up goes the picture hook in the exact place where you want your new frame hung up.
You place the frame up and onto the picture hook.
There it is as you step back and see…the crooked picture frame hanging there? Okay so you play around with the frame a bit and it always ends up crooked. Not a little crooked – a lot crooked.
Does this ever happen to you in your business?
Do you have examples which you might relate to – similar to this story so far?
Here is what I did when this happened to me recently.
I turned over the frame and placed a ruler on the top of the frame on the back. This was to take a measurement and see where things were right now before taking any action. The answer was not what I expected. The hanging piece was installed one full inch off center! Gathering in the facts of what would be necessary to effectively and efficiently correct this situation, I brought in a few tools which would be needed. With a pencil, I marked the exact location of where the hanging piece needed to be installed.
Unscrewed the piece, redrilled holes in locations which I neatly and specifically marked for the screws and then reinstalled the hanging piece. The picture frame was placed where my daughter needed it to be. This entire process took me less then five minutes.
How does this relate to your business?
What do you do when something is out of whack or just seems out of place?
What if the event announcements are placed in your blog by accident instead of on your events page?
Do you just go in and fix it?
Or do you take the opportunity to be a leader and a manager by finding out how this happened and make it a teaching and learning moment for your team?